Refund policy – You can cancel your membership within 14 days of the initial membership start date and we will refund any membership fees you have paid as long as we receive written notification from you within this timeframe and you have not used the centre/s. If you should choose to cancel your membership within the allotted 14 days, refund of the initial payment will be made by BACS to the account from which the payment was made. The refund will take no longer than 14 working days. To apply for a refund, please email us.
When joining the monthly Direct Debit Membership, your initial payment will include your pro rata interim payment (for the current month) plus the next calendar month’s fee (where appropriate), as specified in the Join online membership page.
On completion of the online joining process you will be sent two emails; one will welcome you to Trafford Leisure and detail how to get started, and the other will detail your payment information. If you have selected to join by direct debit your will also recieve a third email outlining your direct debit instruction.
Full terms and conditions apply to all our membership options and these will be presented later and you will need to ensure you read and agree to these to proceed and purchase a membership.